Receive & store
Send inventory to our fulfillment center. We count, organize, and sync available stock into your customer dashboard.
Ecommerce fulfillment built to lower your cost per order.
A fulfillment partner for growing brands. Connect your store, ship with 99.96% order accuracy, and manage inventory in real time while our team handles the work after checkout.
22%
avg. savings
99.96%
order accuracy
99.5%
on time shipping
Third-party logistics for ecommerce
Everything after checkout, handled by one fulfillment partner.
Tideway Logistics is a technology-enabled ecommerce fulfillment company. We connect your store, receive and manage inventory, pick and pack customer orders, ship with multiple carriers, and keep your team informed through real-time software.
Pick, pack & ship
Orders flow from your sales channels into the warehouse for accurate picking, packing, carrier selection, and tracking.
See inventory in real time
Monitor stock, orders, shipments, and fulfillment status without waiting for spreadsheets or end-of-week updates.
Manage returns
Create a consistent returns process with item inspection, inventory updates, and a customer-facing return workflow.
A practical fit for growing online brands
Tideway combines the responsiveness of a hands-on fulfillment partner with the visibility and automation ecommerce operators expect from modern logistics software.
- Shopify, TikTok Shop, and multichannel order fulfillment
- Apparel, jewelry, electronics, home goods, and other consumer products
- Same-day shipping for qualifying orders received by 1 PM
- Supply planning, procurement, LTL, and international support
- Custom quotes based on your real order and inventory profile
Clear answers before you switch
Frequently asked fulfillment questions
What does Tideway Logistics do for ecommerce brands?
Tideway receives and stores inventory, connects sales channels, picks and packs orders, ships packages, tracks inventory in real time, and processes returns for ecommerce brands.
Where can Tideway ship customer orders?
Tideway supports ecommerce brands shipping to customers across the United States and internationally.
Does Tideway integrate with Shopify and TikTok Shop?
Yes. Tideway connects with Shopify, TikTok Shop, and other ecommerce sales channels so orders and inventory can sync with the fulfillment operation.
How quickly does Tideway ship orders?
Tideway processes orders within one business day and typically ships qualifying orders the same day when they are received before the 1 PM cutoff.
Redefining
growth through
strategy and
innovation.
Cost Savings
Our advanced automation and software-driven approach streamlines operations to reduce labor costs and enhance accuracy, ultimately putting money back in your pocket
Scalability
Our flexible solutions grow alongside your business, ensuring there are no stockouts and reducing overflow so the business can evolve as your needs do
Customer Success
We prioritize quick and efficent resolutions, ensuring every order is fulfilled seamlessly—building customer loyalty and engagement and creating a lower churn
Solutions
Planning
Tailored Supply Planning and Procurement. We provide end-to-end solutions, from demand forecasting to managing purchase orders and supplier relationships, ensuring efficient and timely sourcing for your business.
Fulfillment
From shipping packages to suppliers, sourcing materials internationally, or arranging LTL shipments, we handle every detail and provide logistics discounts of up to 80% to ensure a seamless, cost-effective logistics experience.
Logistics
We analyze your supply chain data in real time to automate reordering, manage purchase orders (POs), and handle logistics. This ensures that your business always has the right products available at the right time without manual intervention.
Support
We provide a custom-built application to manage every touchpoint between your business and Tideway. This system automates up to 40% of customer inquiries, ensuring fast and reliable communication without sacrificing the personal touch.
Seamless Onboarding
1. Integrate
With one click, our software integrates with Shopify, TikTok, and other channels.
2. Receive
You ship your inventory to us, and we organize and count it.
3. Sync
We sync all of the inventory into our system for real-time tracking.
4. Ship
Shopping begins, and you are ready to scale!
System Partners
