Tideway Logistics
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A full range of services to help
maximize growth.

Fulfillment

Whether you are a startup or fast growing e-commerce business, we have competitive pricing for everyone.

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Customer Support

Let AI handle the heavy lifting in customer service. Our advanced software automates up to 50% of common inquiries, streamlining operations and enhancing efficiency, starting at just $50/month. Integrate our tool and watch AI elevate your customer support.

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Logistics

Let us take care of all your logistics needs. Whether you're shipping a package to a supplier, sourcing materials from overseas, or arranging an LTL shipment, we offer discounts of up to 40% and handle every detail to ensure a seamless process.

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Planning

Not sure when or how much product to re-order? Our software provides smart signals when it's time to restock, and our team can assist with issuing POs and managing supplier relationships for a seamless replenishment process.

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Frequently Asked Questions

What types of products can Tideway fulfill?▼
We can handle a wide range of products, including apparel, jewelry, electronics, home goods, and more.
What shipping options do you offer?▼
We partner with multiple carriers to provide flexible shipping options, including standard, expedited, and international shipping. Our volume discounts also help you save on shipping costs.
How quickly can Tideway fulfill orders?▼
We process orders within 1 business day of receiving them and typically fulfill same-day for orders placed before 1 PM.
Can I track my inventory and fulfillment status in real time?▼
Absolutely. With our customer dashboard, you have real-time visibility into inventory levels, order fulfillment status, and other operational details. This allows you to stay informed, monitor stock, track orders, and manage your fulfillment seamlessly.
How does Tideway handle returns and exchanges?▼
We offer a dedicated return portal for just $10/month, making it easy for your customers to initiate returns. Our team processes all returns within 2 business days, ensuring quick updates to your inventory and a seamless experience for your customers.